Topic
Facebook Locked
Regain access to a locked Facebook account by confirming identity, addressing security flags, and stabilizing login signals. Proceed step‑wise and document outcomes.
Initial Steps
1
- Attempt login from a recognized device and location to trigger familiar signals. Avoid VPN during recovery.
- Use “Forgot Password” with recovery email or phone. Retrieve codes promptly and avoid multiple failed attempts.
- Check for “Confirm Your Identity” prompts and prepare government ID, profile details, and known contact lists as requested.
Security Checkup
2
- Once inside, run Security Checkup to log out of suspicious sessions and enable two‑factor authentication.
- Update recovery email/phone, remove outdated contacts, and review trusted devices.
- Revoke third‑party app access that you no longer use to reduce attack surfaces.
If Recovery Fails
3
- Use Facebook’s identity confirmation form with clear photos of your ID and accurate profile ownership details.
- Provide evidence of account ownership, such as unique posts or contacts recognizable by support.
- Wait for human review and avoid repeated submissions that could delay processing.
Signal Stabilization
4
- Attempt login from a consistent device and IP without VPN to present familiar signals.
- Avoid rapid retries; spaced attempts reduce risk flags.
Identity Docs Prep
5
- Prepare high‑quality scans of IDs and ensure names and dates match your profile data.
- Collect utility bills or secondary documents if the platform accepts them for verification.
Support Escalation
6
- Record case numbers and maintain a concise log of steps and responses.
- Escalate politely with new evidence rather than restating prior messages.
Aftercare
7
- Enable advanced authentication, review trusted devices, and set alerts for unusual logins.
- Audit connected apps and remove historic integrations you no longer use.
Checklist
Work through these steps in order.
- Use recognized device/location.
- Reset password; enable 2FA.
- Complete identity confirmation.
- Revoke suspicious sessions/apps.